shaka surf morocco - terms and conditions
Please find below the terms and conditions applicable for all holidays booked with Shaka Surf Morocco. All persons are required to read these conditions, so please take a couple of minutes to carefully review these. Should any part of these conditions become invalid or unenforceable this will not affect the validity of the remainder of these conditions.
When booking your holiday with Shaka Surf Morocco, we will send you a confirmation and a reservation form. When you receive those we require a deposit of 15% of the holiday cost to be transferred to the Shaka Surf Morocco bank account. We guarantee your reservation once this deposit has been received, without this deposit, your reservation is not confirmed, and we have the right to take other reservations after three weeks of your receipt of the reservation form. We require the remaining 85% of the holiday cost to be paid in cash either Moroccan Dirhams, British Sterling, or Euros upon your arrival at Shaka Surf Morocco. Currently, we do not accept credit cards on site.
our cancellation policy
CANCELLATION OF HOLIDAY BY SHAKA SURF MOROCCO CLIENTS
If you have made a booking with us, but are obliged to cancel, please alert us immediately. We have a sliding scale of refunds available depending on the amount of notice given by email to Shaka Surf Morocco.
- Cancellation over 6 weeks before your Shaka Surf Morocco arrival date - loss of 15% of holiday cost
- Cancellation 4 - 6 weeks before your Shaka Surf Morocco arrival date - loss of 30% of holiday cost
- Cancellation 2 - 4 weeks before your Shaka Surf Morocco arrival date - loss of 70% of holiday cost
- Cancellation under 2 weeks before your Shaka Surf Morocco arrival date - loss of 100% of holiday cost
CANCELLATION OF HOLIDAY BY SHAKA SURF MOROCCO
In circumstances where Shaka Surf Morocco is unable to provide the holiday you have booked, we will refund all monies paid, or offer you an alternative holiday of similar level.
OUR insurance policy
Everyone booking a surf holiday with Shaka Surf Morocco must have full and comprehensive travel insurance, including coverage for participation in water sport. Shaka Surf Morocco accepts no responsibility for loss or damage to persons or property during their stay. Guests must obtain their travel insurance independently.
Renting boards and wetsuits
All guests are responsible for their own surf equipment. We require that the customer must return the equipment in their initial state, in the case of damage, the customer must pay the cost of repair or the cost of damaged equipment.
The surf guides are not qualified instructors. They will take you to surf spots and suggest where to surf, surf guides are not in any way responsible for clients' safety or for any harm suffered whilst surfing.
Shaka Surf Morocco guarantees you that your personal information will be stored and used for Shaka Surf Morocco purposes only. We will not share or give it to any third party.